Shipping policy
Processing Time
In-stock items ship within 1–3 business days. Custom and personalized items require 5–7 business days to craft.
Shipping Times
All orders ship with full tracking. Typical delivery after dispatch:
- United States, United Kingdom, Europe, Australia: 8–15 business days
- Rest of the world: 10–20 business days
Shipping costs are calculated at checkout based on destination and weight.
Customs & Import Taxes
International orders may be subject to customs duties or import taxes depending on your country. These charges are determined by your local customs office and are the buyer's responsibility.
Order Tracking
You will receive a tracking number by email as soon as your order ships. Questions? Contact vivawalls.com@gmail.com.